Rug Cleaning & Restoration Pricing
Transparent, competitive pricing with no hidden fees. Every quote is based on your rug's size, fiber, and condition — and free pick-up & delivery is always included.
Our pricing is based on the size, type, and condition of your rug. Contact us for a free, no-obligation estimate. We price-match and offer free pick-up and delivery.
Heavily soiled rugs
- Normal use — no surcharge.
- Moderate — traffic lanes and a few spots, +15%.
- Heavy soil — very dirty or heavy pet traffic, +30%.
We tell you which tier your rug falls into when we assess it, before the price is set.
In every cleaning, at no extra charge
- Pre-cleaning inspection and fiber identification
- Colorfastness and dye-bleed testing
- Dry soil removal and dusting
- Hand wash with pH-balanced solutions matched to the fiber
- Standard stain pre-treatment
- Thorough rinse and controlled flat drying
- Final quality inspection before it goes back on the truck
- Free pick-up and delivery in the Richmond area
Want a number before you call?
Our estimator prices your rug in about fifteen seconds using the rates on this page.
Rates are starting prices. Knot density, dye stability, prior repairs, and existing damage can move the final number, and we price-match any comparable Richmond specialist. Restoration and repair work is quoted case by case after inspection. Every price is confirmed in writing and approved by you before work begins.
What's Included in Every Cleaning
Our quoted price is all-inclusive — no hidden fees or surprise add-ons. Every cleaning order includes:
Explore Our Services
Pricing for restoration and repair work is assessed on a case-by-case basis. Visit the relevant service page or contact us for a free estimate.
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Every rug is different. Contact us for an accurate quote based on your specific rug.
Common questions
That depends far more on the rug than on the calendar. The wash is the predictable part; controlled drying is not something to hurry, because a foundation that goes back down still damp will announce itself later as a smell. Repair work is scheduled on top of the wash once the assessment is finished.
You do not. Collection is booked around your schedule, and plenty of people simply leave the rug rolled inside a front door or a vestibule. The written assessment and the figure both reach you before any work is authorized.
Size, construction and condition all move the number, so the honest answer is that we quote after looking rather than before. A figure offered sight unseen on a hand-knotted piece is invented. The assessment itself is free, and you are under no obligation afterwards.
Not if the salts are actually removed. The crystals sit down in the foundation, and any method that only wets the pile leaves them there to reactivate the next humid week. Flushing the rug right through is the only thing that clears them out. Long or repeated soaking may also have damaged the dye permanently, and that gets flagged at assessment rather than discovered at the end.
Every rug is dye-tested first; nothing goes into water untested. Unstable dyes — often an older red, sometimes a later synthetic — get a lower temperature, a shorter time in the bath, or a surface method instead of immersion.
Usually, and age is rarely what decides it — the state of the foundation is. We look at the structure before anything else, and a rug that needs securing gets that done first, because a weak foundation does not survive being handled wet.
No. Anything done on the floor treats the top of the pile and drives the rest downward into a foundation that then has to dry in place, on your hardwood. Soil leaves a rug through the back, which means the rug has to come off the floor to be washed at all.